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New Book by HRgems CEO Offers Strategies for Restaurant Servers to Boost Tips

Curated News for the HR Professional October 3, 2024
By HRMarketer News Staff
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New Book by HRgems CEO Offers Strategies for Restaurant Servers to Boost Tips

Summary

Dan Longton's 'Waiting Tables? Make More Money!' provides actionable advice for servers to enhance customer service and increase earnings, relevant for the hospitality industry's recovery phase.

Full Article

Dan Longton, CEO of HRgems, Inc., has authored a new book, 'Waiting Tables? Make More Money!', targeting restaurant servers aged 18-30 with the aim of improving their service to increase tips. The book, based on interviews with hundreds of business diners, offers strategies across the service cycle from greeting to departure, emphasizing a positive attitude, anticipating needs, and adapting communication.

The publication is timely as the hospitality industry rebounds from COVID-19, with restaurants prioritizing service quality to attract and retain customers. Longton's background, including assessing over 8 million hospitality job seekers through HRgems, Inc., adds weight to the book's practical advice for servers seeking to maximize their tip-based income.

Available at major retailers like Amazon and Barnes & Noble, the book's inclusion in Franklin Publishers' 2024 must-read list highlights its potential impact. More details can be found at https://waitingtablesmmm.com/.

For an industry where tips significantly supplement low base wages, Longton's strategies could not only enhance servers' earnings but also elevate customer satisfaction and restaurant performance, marking a pivotal resource in the current hospitality landscape.

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