Survey Reveals Growing Disconnect Between Employers and Employees on Healthcare Benefits

The State of Healthcare Survey 2025, sponsored by Quantum Health and conducted by Employee Benefit News, reveals a concerning disconnect between employers and employees regarding healthcare benefits. As healthcare costs continue to rise, employers are scaling back on benefits, citing concerns over employee engagement and understanding. This trend is emerging at a time when healthcare benefits are increasingly recognized as a key factor in employee satisfaction and retention.

The survey findings suggest that the gap between employer offerings and employee needs is widening, with trust and communication identified as critical factors in addressing this issue. Janet King, SVP of Content Strategy at Arizent, points out the necessity for employers to reassess how they communicate benefits information and consider the sources employees trust for healthcare guidance. The implications of these findings are significant for the human resources industry, as they underscore the need for strategies that enhance understanding and appreciation of healthcare benefits among employees.

For those interested in exploring the disparities in trust and the effectiveness of benefits communication further, the full report offers detailed insights. The survey serves as a valuable resource for employers looking to refine their benefits strategies to better align with employee expectations and maximize the value of their offerings in a competitive talent management landscape.